Hands-on Product Design Lead with engineering background and passion in automation
15 years in product design, leading teams since 2019. Fluent in OSS, BSS, APR, as well as the language developers use.
From business need to polished solution — documented, delivered, with real people in view.
Design teams that work in sync, not just draw pictures. I care for existing ones and build new ones.
AI where it saves time: sketching, unmoderated testing, design systems, localisation.
Selected cases
Turning a one-off credit tool into a partner's daily routine
From paper notes to auto-logged calls
A desktop for operators with high turnover, where training time mattered as much as speed.
Moving design from a service department to a product function
Workshops, negotiation and visible wins brought design into planning.
Earlier work
Back office tooling
Product and account management, risk checks, CRC, PEP.
Loan consolidation
Streamlined process for merging Inbank loans with loans from other financial providers, for customers and back-office users.
Digital Asset Manager
A web application for managing asset versions and for collaboration between teams of 2D and 3D artists, audio and video designers, managers and partners.
Floor, Rack & Device Management
The toolset automates floor space, rack space and mounting unit management. Network engineers can work with individual racks or groups of racks, or view and present all racks together, scaled to their physical dimensions.
E-commerce & e-care for a Japanese mobile operator
The complete customer lifecycle for a greenfield Japanese mobile operator, from the first visit to a point of sale or the e-commerce portal to product management in the e-care account.
